Tag Archives: Windows 7

Windows 7 Offer Unsolicited Remote Assistance

I have a number of remote users that I support, and sometimes walking through things over the phone is just difficult.  I have used Remote Assistance a few times, but walking a user through requesting help can be slow and troublesome sometimes.  I started searching around for way to do unsolicited remote assistance sessions and found this post that walked me through setting up a GP for it.  Worked like a charm and has already saved my bacon!

Offer Unsolicited Remote Assistance GPO